Client service is central to our culture at Beauchamps.
We take care, we take time and we work hard to understand our clients' commercial priorities. Our people are fully committed to our clients and their projects.
Our approach
At Beauchamps, our approach is commercial and pragmatic - identifying solutions rather than problems. We do not sit on the fence when it comes to giving advice or providing an opinion. The hallmarks of our service are:
clear, concise and practical advice
accurate and high quality documentation
sound legal knowledge
constructive and sensible contributions to negotiation and conflict resolution
quick turnaround
Communicating with clients
We respond quickly to client calls, emails and letters. We communicate in plain English and do not bury clients in paper. We adhere to clients’ timetables for completing projects and ensure specific deadlines are met. Our clients are consulted and updated on all developments in their project, case or transaction and a full explanation of all legal procedures and options and the costs involved are communicated regularly.
B-Connect - client Portal
From November 2021, clients will have exclusive access to B-Connect which is Beauchamps client portal created to house a suite of online learning and legal services. Through this portal clients can access CPD accredited webinars and a suite of knowledge resources providing in depth analysis on recent legal developments and how they may impact a client's business.